2018 is the Year of the Verticals.

“Opportunities abound in verticals and ecosystems, and that’s where future CRM-er’s should invest time and treasure.”- Denis Pombriant, CRM industry researcher, 2017”CRM companies over the past few years have been realizing that there is a need for highly specialized CRMs. We’ll start seeing CRMs specific to such industries as eCommerce, Field…