Default reports is the key to long-term agent attendance reports

Not only is this going to be a great feature long term (we have some fun default reports on our roadmap), but we started by populating your first default report with a banger – the (much anticipated) long-term Attendance report! In Reports – under the Reports Templates, we’ve now broken down two options; Default reports […] The post Default reports is the key to long-term agent attendance reports appeared first on Zendesk .