Building the experiences your customers actually want—with Bitly’s Brad Harris

Bitly’s links and QR codes may be everywhere, but chances are you’ll find the company’s Global Head of Customer Support, in one of two places: running support experiments from his home office or collaborating with other leaders in his favorite community group, Zendesk for Startups. “That’s kind of the first place I go to when […] The post Building the experiences your customers actually want—with Bitly’s Brad Harris appeared first on Zendesk .