How Rozas uses Zapier to give every lead a 2-minute headstart

As COO of Rozas, Matthew Rozas oversees the systems behind a firm that receives about 1,800 calls a week on its main line. He owns finance, HR, marketing, and operations, so he sees exactly where a new lead can slow down: in the gap between someone asking for help and the intake team getting that request into Clio Grow. Rozas represents clients nationwide in family-based immigration petitions, asylum cases, removal defense, employment visas, and other immigration matters.