The 8 best customer success tools in 2026

When I was a teenager, my favorite TV show was “MAS*H.” I loved it so much that I skipped a friend’s birthday party to watch the 30th anniversary reunion special, and I once wrote a fan letter to Alan Alda. My favorite character was Radar O’Reilly—the company clerk who seemed to know what everyone needed before they opened their mouth, could anticipate disasters before they struck, and maintained an almost supernatural awareness of every detail in the 4077th. The best customer success tools ar