Multilingual Customer Support: Strategy, AI Stack, and ROI

A CSA Research survey of 8,709 consumers across 29 countries found that 76% of online shoppers prefer to buy when product information is available in their own language, while 75% are more likely to buy again when customer care is available in their preferred language. The findings and their commercial implications point to a practical […] The post Multilingual Customer Support: Strategy, AI Stack, and ROI appeared first on Yellow.ai .