Wyze duo cam doorbell chime - cannot complete setup on app - ready to connect stuck

cannot get the chime setup – I have seen multiple people having the same issue. Updated the app, cleared the data – honestly have you guys every released a more flawed product or possibly it is your app - either way it has taken way too much of my time and from what I am reading, consistently wasting others time as well. Going to try this one time to reach out and hopefully you have a clear explanation of why this app is stuck on the ready to connect display with no way to go forward.