Webex Leverages AGNTCY Directory and Identity for Agentic Apps

Enterprises are accelerating their use of artificial intelligence (AI) assistants and agentic workflows across both employee collaboration and customer service operations. Whether it’s an agent that autonomously troubleshoots a network via Meraki APIs or a virtual project manager that updates Jira tickets based on a Webex meeting summary, the Webex ecosystem is the premier destination for enterprise-grade agents. Building a scalable, enterprise-grade agentic platform enables Webex products and services to operate as both providers and consumers of AI-driven capabilities.