As a reader of this blog, hopefully you are continuing a journey of another installment of the blog series, “ The A-Z of Webex Contact Center APIs ”. This time we are talking about capturing Task recordings that become available to developers via the Webex Contact Center Captures API. According to the Webex developer documentation, a “Task represents a request or demand for attention/work from agents.
Discovery
Learnings
- auto_storiesStories
- categoryAreas
- helpFAQ
- forumConversations
- descriptionPapers
- mailNewsletters
- video_libraryVideos
- timelineTimeline
Guidance
- codeTechnology of APIs
- business_centerBusiness of APIs
- campaignEvangelism of APIs
- gavelGovernance of APIs
- historyHistory of APIs
- account_balancePolitics of APIs
Toolbox
- domainProviders
- apiAPIs
- cloudSolutions
- buildTools
- verifiedStandards
- gavelRegulations
- horizontal_ruleHeaders
- layersOverlays
- extensionExtensions
- schemaSchema
- policyPolicies
- ruleRules