Behind the Docs: How UX Shapes Our New Developer Experience

How we redesigned developer documentation information architecture for a unified, seamless experience At Webex by Cisco, we know that clear, intuitive documentation is essential for empowering our developer community - we want to make it easy for you to build with us! With that in mind, we’ve just rolled out a major update to our developer documentation. We’ve combined the Webex Contact Center and Webex Suite developer docs into one site and reimagined the navigational experience from the ground up - focusing on discoverability, scalability, and taxonomy, all while creating a seamless,…