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Cybersecurity Awareness Month Says Verify the Caller. At the Help Desk, That’s Harder.

calendar_today October 6, 2026 person Matt Moed domain trusona

CISA’s 2026 Cybersecurity Awareness Month materials tell people to verify an unexpected call through a phone number they already have. At a help desk, that advice becomes a callback, and CISA’s own advisory on Scattered Spider shows how a callback can reach the attacker. The post Cybersecurity Awareness Month Says Verify the Caller.

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