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The on-trip experience: what guests remember – and how AI is helping hotels deliver it

calendar_today October 1, 2026 person Jennifer Axness domain travelclick-amadeus

By Peter Waters, Global Head of Product, Hospitality, Amadeus Hospitality I travel a lot. And like most people who do, I find that the trips I remember best aren’t always the ones with the most impressive hotel rooms or the most amazing views. They’re the ones where everything just came together – where I… The post The on-trip experience: what guests remember – and how AI is helping hotels deliver it appeared first on Amadeus Hospitality .

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