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Why SMP Adoption is Slow

calendar_today August 7, 2026 person {"display_name"=>"John Baker", "github"=>nil, "linkedin"=>nil, "twitter"=>nil, "image"=>"/assets/images/team/john-baker.jpg"} domain torii

I noticed a recent trend Most of the new customers we onboard are coming off a spreadsheet. To be fair, this isn’t new, it’s the normal. But it still struck me as important.

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