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How AI changes your service desk’s day – a regular Tuesday, upgraded

calendar_today September 28, 2026 person Team TOPdesk domain topdesk

Your service desk operator’s day-to-day life is changing thanks to the introduction of AI. In this article, we’ll run through what a regular Tuesday might look like before AI, and then we’ll show you how to use TOPdesk Robin to improve the amount of time you have to work on the important tasks that require

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