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Why Your Hospital Contact Center is a Patient Safety Issue

calendar_today August 5, 2026 person Peter Stetson, MD domain tigerconnect

Your hospital contact center is more than a call routing system, it’s a critical link in the patient safety chain. When a hospital invests in a modern operator console, it is not just reducing IT complexity — it is closing a gap in the care coordination chain that has direct implications on patient safety.

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