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The invisible leadership that drives change

calendar_today October 1, 2026 person luciaclemares domain telefonica

Leadership does not depend on a position in the organisational chart. In business transformation processes, the professionals who make the greatest impact are usually those capable of influencing others, bringing teams together, building trust and mobilising people without the need for formal authority. Change agents play a key role in the adoption of new technologies, ways of working and organisational models, demonstrating that leadership is about creating the conditions for others to move forward, particularly in environments characterised by uncertainty and transformation.

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