Artificial intelligence in action: how AI agents are transforming businesses, public administrations and strategic sectors

Artificial intelligence is evolving from conversational assistants towards systems capable of taking action, carrying out tasks, interacting with applications and supporting decision-making in real-world environments. This new generation of AI agents is already transforming sectors such as healthcare, scientific research, banking, public administration, industry, cybersecurity and digital infrastructure. The challenge is no longer whether AI will change the economy, but how to integrate it in a way that ensures trust, security, governance and value for people.