The AEAT and Telefónica Handled More Than 7 Million Calls During the 2025 Income Tax Filing Season

• The platform, powered by Zoom technology, enabled one of Spain’s largest citizen service operations, achieving quality levels exceeding 99% throughout the campaign. • This solution integrates telephone support and video calls into the AEAT’s management systems to provide more and better services to the government and citizens. The post The AEAT and Telefónica Handled More Than 7 Million Calls During the 2025 Income Tax Filing Season appeared first on Telefónica .