Blog Post: Sugar Predict Customers: A New Way to Manage Support Cases

We’re pleased to share that Sugar Predict (formerly sales-i) customers now have access to the SugarAI Case Portal , offering a simpler and more convenient way to work with the SugarAI Support team. The portal allows authorized users to: Create new support cases Review current and previous cases – no more searching through email threads! View cases submitted by other authorized members of their organization Communicate directly with the SugarAI Support team by adding notes to cases Keep case information, updates, and attachments together in one place Getting Access Case Portal access will be pr