Missing or delayed SMS OTPs

Type: Incident Duration: 2 hours and 29 minutes Affected Components: Message deliverability Oct 22 , 18:29:01 GMT+0 Resolved - This incident has been resolved.. Oct 22 , 18:15:39 GMT+0 Monitoring - We’ve failed over to our secondary messaging provider and are monitoring deliverability rates.. Oct 22 , 16:00:12 GMT+0 Investigating - We are investigating missing or delayed SMS OTPs from our primary messaging provider to VOIP phone numbers..