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SMS Marketing for Small Businesses: Examples and Best Practices

calendar_today August 5, 2026 person Sarah MacDonald and Aylon Pesso domain squarespace

Text message marketing, also known as SMS marketing, is a powerful and cost-efficient strategy for small businesses to nurture and strengthen customer relationships . Quick and efficient, text messages reach customers where they are, with 90% of texts being read within three minutes , according to Validity’s State of SMS Marketing report. That means your flash sales, appointment reminders, and other requests have a real chance of getting noticed.

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