What Practitioners Really Want from an AI Agent in IT

07/30/26 TL; DR Practitioners don’t want “AI for AI’s sake”—they want an agent that can explain complex incidents clearly with concise, contextual issue summaries. Root cause assist is critical because it turns mountains of telemetry and correlated alerts into a short list of plausible causes … The post What Practitioners Really Want from an AI Agent in IT appeared first on SolarWinds Blog .