AI Agents vs. Virtual Assistants: What’s the Difference and Which Does Your Business Need?

Artificial Intelligence has become an integral part of our daily lives – both corporate and personal – and terms like AI agents and virtual assistants have become quite common. Though used interchangeably, their purposes differ, and it is important to understand exactly what each of them does. According to Gartner, 2026 is the “breakout year” […]