The Days of Walking Into a T-Mobile Store May Be Numbered

A leaked roadmap suggests T-Mobile plans to make its T-Life app the primary way customers manage their accounts by the end of 2026, “gradually moving one feature at a time into the app” and away from physical stores, reports Android Authority. That includes upgrades, new-line activations, and eventually new-account sign-ups. From the report: According to an image shared by a Reddit user, the carrier has mapped out the next phase of its app-first strategy.