In this episode, Doreen Jacobi talks with Henri-Paul Bourassa, IT Administrator at exo, the public transit organization serving the Greater Montréal area. Henri-Paul and Doreen talk about what it takes to cut through alert noise, reduce alert fatigue, and build confidence that when something important happens, the team will know – and can act – right away. The post Derdack Podcast with exo: Making Critical Incidents Impossible to Ignore appeared first on DERDACK SIGNL4 .