In Commercial Contracting, Cash Flow Is Oxygen. Billing Is the Bottleneck

ServiceTitan industry advisor Raffi Elchemmas, former executive director at the Mechanical Contractors Association of America, argues that billing complexity is the hidden bottleneck limiting commercial contractor growth, with unique forms and schedules of values delaying payments by 30-90 days. The article recommends treating billing as a strategic control using automated progress billing, AIA-standard applications, and consolidated invoicing.