I’ve got an issue with PDF preview in Display Dunning History F2328: Message: The PDF file couldn’t be loaded. If the problem persists, you may be missing a required authorization and you should contact technical support. Via the “App Support” menu, there’s the message “Cannot find PDL type for output device LOCL”: Via SAP GUI for Windows, it’s the same error message when running the test program FP_TEST_00 (error message FPRUNX113): The message long text says to look at the SAP note 685571 - Printing SAP Interactive Forms by Adobe - SAP for Me .