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Comment on Email-to-Lead with the Help of Salesforce Flow by dav

calendar_today February 4, 2026 person dav domain salesforce-flow

Hi, what if we want to incorporate email threading? ie. once Lead is created, we can email the customer and they can reply back - all emails are saved on the Lead. Does the Case need to remain active and we use Apex to copy over Case Threaded emails to the Lead?

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