Can Automation Improve Patient Engagement Without Feeling Impersonal?

Appointment reminders, digital intake, self-scheduling, follow-up messages, medication reminders, and online payments can keep patients connected without requiring staff members to initiate every interaction manually. Key takeaways There’s a communication problem in healthcare that’s not necessarily caused by a lack of communication per se. In many practices, the root of the problem is finding the […] The post Can Automation Improve Patient Engagement Without Feeling Impersonal?