In our latest AI Real Talk session, Kristen Koenig, RingCentral’s GM of AI & Collaboration GTM, spoke with Robin Gareiss, CEO and Principal Analyst at Metrigy, and Andy Watson, Global Vice President of Product Marketing for CX Solutions at RingCentral, to unpack findings from Metrigy’s 2026 CX MetriCast research, a study of CX leaders across … The post 6 CX lessons from Metrigy’s 2026 research on AI adoption appeared first on RingCentral Blog .
Discovery
Learnings
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Guidance
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Toolbox
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