RingCentral was recognized as a Leader or top provider by three independent analyst firms in May 2026. We’re proud to share that RingCentral has been named: A leader in 2026 IDC MarketScape: Worldwide Communications Engagement Platforms A leader in 2026 Omdia Universe: Customer Engagement Platforms A top provider in Metrigy’s Contact Center as a Service … The post RingCentral named a Leader in analyst reports, and what that means for the future of customer engagement appeared first on RingCentral Blog .