Top 5 enterprise use cases for AI agents

We’ve spent the last 2 years watching AI agents trudge from exciting experiments into actual business operations. The KPMG Q1 2026 AI Pulse Report confirms it: 54% of organizations are now deploying agents across core systems.Most of us have first-hand experiences with chatbots and what these language models are capable of. Many of us also understand the concept of agents, which, at their core, are language models with the ability to take actions on your computer.