How Lumina AI Screen Share Was Built to Earn Trust By Harish Desai, SVP, Data and Applications & Kris Kimmerle, VP, AI Risk and Governance (6-minute read) OpenAI published a case study on our collaboration to build Lumina AI Screen Share, RealPage’s real-time, voice-enabled AI assistant designed for property management workflows. Among early adopters, 95% of issues are self-contained by users engaging with Lumina AI Screen Share agent. Average resolution time is under five minutes.