The evolution of the modern renter’s expectations aligns with their digital-first lifestyle. Today’s apartment dwellers complete most of their communication and personal business online and on their mobile devices — and that includes searching for an apartment. With about 98% of apartment searchers using online resources to look for their next home, according to an article from the National Apartment Association (NAA), by the time they apply for a unit in your community, a renter has found most or all of the information they want online.