RealPage Propels Multifamily Industry Forward with the Lumina AI Workforce at Apartmentalize 2025

RealPage and OpenAI join forces to launch AI-driven innovation across the multifamily lifecycle LAS VEGAS & RICHARDSON, Texas–(BUSINESS WIRE)–RealPage®, a global leader in software and data analytics for the real estate industry, today unveiled the Lumina™ AI Workforce, the multifamily sector’s first agentic AI platform. Advancing beyond traditional automation and chatbots, the Lumina AI Workforce replaces fragmented tools with a coordinated network of intelligent AI agents that work across leasing, operations, facilities, finance, and resident engagement. These agents collaborate autonomously while partnering with their human teams, handling routine tasks and surfacing real-time insights so staff can focus on higher-value work. The result is a fully reimagined operating model, where speed, intelligence, and service converge to transform the future of multifamily living. The Lumina AI Workforce is powered by the Lumina AI Data Platform, which provides the intelligence, context and orchestration layer that brings every agent and workflow together. Unlike point solutions, Lumina AI Agents are fully embedded into existing RealPage systems, creating a single, coordinated network that can operate deeper and broader across the property lifecycle. This allows agents to surface resident insights, anticipate needs, and determine the right time and channel to engage. The entire system is governed by a robust AI governance framework designed to ensure transparency, accountability and responsible AI use at every level of deployment. This platform offers a new blueprint for how the multifamily industry will harness the power of a hybrid workforce where AI agents handle repetitive, time-consuming tasks, enabling humans to focus on strategic decisions and high-value resident relationships. By working together, they amplify human potential, simplify daily operations and drive meaningful gains in efficiency, responsiveness, and NOI. Central to this vision i…