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Catastrophe Claims Surge: Stop Contact Center Overload with AI agents

calendar_today October 8, 2026 person Jen Grant domain quiq

Catastrophe surge is the problem that P&C carriers cannot solve with headcount. A major weather event generates insurance contact volume faster than any carrier can staff for. When Hurricane Ian made landfall in September 2022, Florida carriers received more claims in 72 hours than some had processed in the prior year.

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