How Sunny Health Built an AI Healthcare Concierge with Qdrant

Most people don’t read their insurance pamphlet. The benefits are there: deductibles, copays, in-network providers, what dental covers, what dermatology covers, when an optometry visit is included in the medical plan. But the document is dense, the website is worse, and the result is that patients pay for plans they barely understand and delay care because finding an in-network provider with availability takes more energy than they have.