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How My AskAI Built Self-Improving Support Agents

calendar_today February 24, 2026 person info@qdrant.tech (Andrey Vasnetsov) domain qdrant

My AskAI built a managed platform for AI customer support agents that plug directly into existing helpdesk tools like Intercom and Zendesk . The goal was to make AI behave like a reliable coworker, not a brittle chatbot. In production, My AskAI’s agents are designed to resolve a large portion of inbound support requests automatically, then hand over to a human when the agent cannot answer confidently.

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