How OpenTable Reinvented Restaurant Discovery with Qdrant

Reinventing Restaurant Discovery: How OpenTable built Concierge, an AI Dining Assistant Recognizing that AI would redefine restaurant discovery When generative AI tools entered the mainstream, OpenTable knew diners would change how they find and choose restaurants. People were beginning to expect conversational, intelligent and context-aware assistants, rather than static search boxes. Patrick Lombardo, Staff ML Engineer at OpenTable, recalls that the team wanted to move quickly. “We knew early on that generative AI was going to change user expectations.