How We Built Platybot: An AI-Powered Analytics Assistant

Before Platybot, our #analytics Slack channel was a support queue. Every day, people from every team would ask questions: “Which customers use feature X?”, “What’s our ARR by plan type?”, “Do we have a report for template usage?” Our two-person data team was a bottleneck. Our #analytics channel, before Platybot (dramatized).