Ribbon Health and the Provider Directory Workflow

Provider directories are the unglamorous backbone of healthcare. Finding a doctor who has the right specialty, in the right location, who actually accepts a given insurance plan is a deceptively hard data problem, and it is the problem Ribbon Health’s API exists to solve. The HL7 Da Vinci PDex Plan-Net implementation guide is the standard shape for this kind of directory, and Ribbon’s surface maps onto it well enough that writing the workflows down as Arazzo makes the pattern explicit.