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New: We made Pro and Platform tier features accessible to lower-volume email plans

calendar_today August 6, 2025 person Postmark team (fdossetto+postmark@activecampaign.com) domain postmark

After hearing your feedback loud and clear, we've redesigned our 10,000 email/month plans to match how you work. You told us: "I need these features, but I don't need to pay for volume I'm not using." 

"For side project developer and hobby engineering enthusiast, like me, the latest plan that offers 50,000 mails at $60.50 per month is too expensive."

So, like we’ve done before, we listened. Because when you succeed with reliable email delivery, we succeed too. That's what real partnership looks like.

What's changed?

TL;DR: You shouldn't have to pay for 50,000 emails when you're only sending 10,000.

In short, you’ll get more for less. The Pro and Platform tiers are now more accessible to lower-volume senders. Effective today, even at the 10K email level, you can access favorite features like: 

The old way (volume-based pricing) 

  • Need inbound processing? Jump to 50k plan at $60.50/month
  • Growing team needing collaboration? Pay for emails you don’t send  

The new way (feature-based pricing)

  • Get exactly what you need at your actual volume
  • Pro features at 10K volume: was $60.50/month, now $16.50/month
  • Platform features at 10K volume: was $138/month, now $18/month

Here’s what the pricing changes look like:
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    <p>The Basic tier remains unchanged at $15/month for 10,000 emails.</p><p>That's a savings of $44-120 per month ($528 - $1,440 per year!) for the same email volume with advanced features.</p><h2><strong>Why this matters</strong></h2><p>Whether you're building customer support workflows that need Inbound email processing, require deeper insights through our Analytics API, or have a growing development team that needs unlimited collaboration, you shouldn't have to pay for 50,000 emails when you're only sending 10,000.</p><p>For example:&nbsp;</p><ul><li>A SaaS startup using 8K emails/month for onboarding no longer has to pay for 50K capacity.</li><li>Customer support teams processing inbound tickets don’t subsidize unused sending capacity.</li><li>Development agencies can add unlimited team members without penalties for volume.</li></ul><h2><strong>Choose features based on what you need</strong></h2><p>Learn more details about each plan on our&nbsp;<a href="https://postmarkapp.com/pricing">pricing page</a>.</p><p><strong>10K Basic ($15/month)</strong> - For solo developers and smaller teams</p><ul><li>10,000 emails included</li><li>Up to 4 users</li><li><a href="https://postmarkapp.com/developer/user-guide/managing-your-account/managing-servers">Up to 5 servers</a></li><li><a href="https://postmarkapp.com/support/article/1207-how-to-create-and-send-through-message-streams">Up to 15 streams</a></li><li><a href="https://postmarkapp.com/developer/api/signatures-api">Up to 5 signature domains</a></li></ul><p><strong>10K Pro ($16.50/month)</strong> - For startups and small businesses</p><ul><li>10,000 emails included</li><li>Up to 6 users</li><li>Up to 10 servers</li><li>Up to 30 streams</li><li>Up to 10 signature domains</li><li><a href="https://postmarkapp.com/developer/webhooks/inbound-webhook">Inbound email&nbsp;</a></li></ul><p><strong>10K Platform ($18/month)</strong> - For agencies and larger teams</p><ul><li>10,000 emails included</li><li>Unlimited users</li><li>Unlimited servers</li><li>Unlimited streams</li><li>Unlimited signature domains</li><li>Inbound email</li></ul><h2><strong>What’s not changing</strong></h2><p>We're updating our pricing to deliver even more value for our customers, but everything you already expect from Postmark stays exactly the same. You'll still get&nbsp;<a href="https://tti.postmarkapp.com">extremely fast delivery speeds</a>, the same reliable 99%+ uptime and delivery rates you've come to expect, and all your existing integrations and API functionality continue to work seamlessly.</p><p>Your current email templates and configurations? They're not going anywhere. And, we're still optimizing your message streams behind the scenes to make sure your transactional emails reach inboxes fast and reliably, no matter what tier you choose.</p><h2><strong>Ship it</strong></h2><p>Current customers can compare tiers at any time through their account settings. You just need to go to your Account -&gt; Plans &amp; Add-ons to choose the plan that works best for you.&nbsp;</p><p>(You can also visit&nbsp;<a href="https://account.postmarkapp.com/account/subscription">https://account.postmarkapp.com/account/subscription</a> after logging into your Postmark account.)&nbsp;</p>
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