The Hinterland Container Notification (HCN) Barge & Rail web screens are about to undergo a major redevelopment. To ensure that this renewal better reflects users’ day-to-day operations, an extensive study was conducted. A survey and a series of in-depth interviews provided valuable insights into the strengths of the service and the key areas of focus […] Dit bericht User experience research provides valuable input for the renewal of HCN Barge & Rail web screens verscheen eerst op Portbase .