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Why AI hasn’t fixed finance’s manual work problem (yet)

calendar_today August 20, 2026 person Team Pleo domain pleo

AI was supposed to take manual work like copying data between systems, reconciling discrepancies and chasing receipts off finance’s plate. While AI has reduced some of that manual work, it hasn’t eliminated those tasks (despite the enthusiastic predictions). In fact, 50% of finance teams* say their finance tech stack is still manual, according to new research from Pleo, and the reason comes down to disconnection.

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