iREATEL–Real-Time Engagement Accelerator for Telco July 15, 2026 iREATEL (Instellars Real Time Engagement Accelerator) is a ready-to-deploy Pega CDH package built specifically for Telcos. It comes with 10 pre-configured customer journeys and a library of 74 actions (38 curated for MLP), letting Telcos launch in just 10-12 weeks using an empathy-first Next Best Action approach. Spanning Acquire, Nurture, Retain, and Engage, iREATEL rolls out across Mobile App, WhatsApp, Viber, and Push Notification channels.