A point-of-sale (POS) that goes dark for two hours during a Friday dinner rush can cost a single full-service restaurant more than $11,000 in lost sales alone. A 2026 MachineQ and Censuswide report, surveying over 400 U.S. quick-service and fast-casual leaders, found 49% of operators experienced unplanned downtime last year , with 24% estimating losses of $1,001–$5,000 per hour.