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How Skyscanner scales OpenTelemetry: managing collectors across 24 production clusters

calendar_today April 21, 2026 person domain opentelemetry

The Developer Experience SIG is publishing a series of blog posts featuring real-world OpenTelemetry deployments from companies across different industries and scales. This post features Skyscanner, a global travel search platform based in Edinburgh, Scotland.

With 1,400 employees worldwide running over 1,000 microservices across 24 production Kubernetes clusters, Skyscanner’s journey with OpenTelemetry offers valuable lessons for organizations operating at scale.

Organizational structure

The Hubble team, consisting of six platform engineers, manages most of Skyscanner’s collectors. As part of the wider platform engineering organization, they handle the compute platform that runs Skyscanner’s primarily Java-based microservices architecture.

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