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Salesforce and Olark Live Chat Integration: Tips & Use Cases

calendar_today February 14, 2022 person domain olark

A lot of organizations tell us that their Salesforce CRM is their source of truth. “If it’s not in Salesforce, it didn’t happen.” Unfortunately, some organizations don’t have a Salesforce integration with their live chat platform, so not all of the truth actually gets back into their system.

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