Why Live Chat for Higher Ed?

When I applied to college over a decade ago, I would have loved to ask questions of admissions online. And as a student, getting degree info or career guidance from my dorm room would have been amazing!  As more and more higher ed institutions adopt live chat, modern students, applicants, and alumni don’t always need to wait on a phone line or walk over to an office. You’ll capture and answer questions that students ask at any time, even after hours.