5 Things to Avoid When Defining Your SLO Targets

Defining Service Level Objectives (SLOs) seems straightforward: pick a target, monitor it, and report on it. But getting this wrong, in the context of building an entire SLO program, has serious consequences. Teams struggle with unreliable customer experiences, bloated infrastructure spending, and a pile of meaningless dashboards. Many people know this, which is why picking the right targets can feel like a major barrier to rolling out SLOs across services.